With communication medias and technology changing at such a vast and rapid pace, it is interesting to consider how we are changing the ways that we communicate. I am most interested in how we communicate depending on our contexts, whether we may be doing so a personally gratifying sense, or in a professional environment.
When tasked in my New Media, New Asia class to brainstorm in groups what communication is and what forms it takes, we looked at two basic categories: personal use of technologies and media, and professional use.
In a professional sense, whether you are contacting employers, engaging in business, commerce or politics, or even just contacting a professor or teacher, we found that you are more likely to use traditional means of communicating. This includes emails, faxing, verbal telephone calls or even handwritten letters. Conversely, more personal means of communication involve text messaging and a wide range of social media platforms. This includes Facebook, Twitter, Snapchat, Whatsapp and even dating apps such as Tinder, Scissr or Grindr.
What I gathered from these examples is that presently, leading figures such as CEOs, world leaders and the judiciary, as well as teachers, shop owners and various practitioners, are predominantly of an older generation accustomed to a handful of communication methods. Within a few years, that may change. These are figures of a generation predating the mentally stimulating world of 21st century communication technologies; thus, it is far more appealing for them to be approached for things that are formal or professional with formal and traditional methods of communicating. An employer of an office-based job is highly unlikely to hire someone who only communicates with them via texting or Facebook Messenger.
Furthermore, as I myself am a member of Generation Z, I find that I am more comfortable using informal methods of communicating, which often don’t involve any verbal conversation; even now, businesses and organisations are adapting to the rapidly changing world of communication media, with apps and websites being developed such as LinkedIn. I theorise that in the years to come, the formalities of present day communication in a professional sense will relax, and give way to a more informal and casual style of communicating.